She kept on asking if he was really sure about it!. When I went to the surgery the GP didn't want to see me ,she only spoke to me over the phone about the problem, she was very unsympathetic and dismissive, when i told her i had taken pictures of my blood pressure readings she was not interested in seeing them and she said that as it was normal before they couldn’t do anything!When I told her i was experiencing high level of stress (i had a minor eye thrombosis recently possibly due to high blood pressure)but she basically told she didn’t think the issue was related to high blood pressure (even when i reminded her that the eye specialist wrote a letter saying my blood pressure needed monitoring as my eyes blood pressure was high and this possibly caused the retinal vein occlusion. ![]() ![]() I went to A&E yesterday due to high blood pressure (146/107) which has been consistently high lately, the doctor in A&E said he would write to the GP and asked me to see a doctor the day after to have a 24 hours monitor ( i had it a few weeks ago but the readings /were normal then) and possibly preventative low dose of medication. We hope that you have found this information useful and hope that you can use Klinik to ensure your healthcare needs are met. We offer patients the choice of telephone or face to face when booking an appointment and we continue to have onsite secondary care clinic to avoid patients having to attend hospitals.Īs mentioned above, to improve access, The Pinn has opened an online service called Klinik to send queries, prescription requests and request non urgent appointments via its website. The Pinn doors have remained open to patients throughout the pandemic and is open 8am-8pm 7 days a week 365 days of the year. However, The Pinn remains committed to high quality patient care and continues to provide services extra to its core contract despite having the funding of them slashed such as an anticoagulant clinic, complex dressings, 24hr BP, ECG etc. It is also unfortunate that every week we have an average of 60 patients who do not attend their appointments – these are appointments that could have been used by another patient. In addition, it provides 627 GP Access Centre (formerly walk in) appointments per week. Whilst we do understand how frustrating it must be to get access to your GP you may be interested to know that The Pinn provides 1440 appointments per week which is the number recommended by the BMA for a practice its size. ![]() You can access this by going to our website and clicking the icon which says “ contact us on line” You may want to consider using Klinik this is an on-line portal that will allow your healthcare needs to be assessed by a suitable health care professional and you will be advised accordingly. On average we handle over 4000 calls every week at the surgery. We are sorry that you are finding it difficult to get an appointment at The Pinn. Thank you for your feedback on the service you have received from the medical centre.
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